Snow & Ice Management
In the winter months, we are transformed into a snow-fighting operation, strictly focused on providing professional snow & ice management services for commercial customers. We strive to develop strategic partnerships with our customers to help them manage risk and reduce cost, while providing safe access
to their properties and buildings.
We offer customized service packages for our customers, depending on their unique requirements and budgetary constraints. From all-inclusive seasonal, fixed-price situations to per-visit or hybrid scenarios, we work with
our customers to match our service agreement with their needs.
Sidewalk Snow Removal
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We utilize several weather tracking services to monitor and evaluate storms as they develop, such as Accuweather Forecasting. We receive RSS feeds of local radar and local forecasts. Because of this, we are often able to identify and prepare for events days before they materialize.
During winter months, we can provide our customers with certified weather reports for each snow event to allow them to mitigate risk and liability in the event of an incident.
We proactively manage our properties and ensure operational controls so that our customers don’t need to worry about their properties. They can rest assured that their properties are in the hands of our seasoned professionals.
During a snow or ice event, our operational control systems are unparalleled.
Beginning with our weather monitoring technology and comprehensive snow response plans, we are able to quickly mobilize our fleet and personnel. Throughout each event, we monitor production with digital communication systems and GPS tracking technology.
Because of this, we are able to quickly adjust to changes in weather conditions,
dispatching additional resources when needed.
Coordination of activity requires timely and accurate information from the field. Lot plowing, sidewalk clearing, and de-icing applications must be integrated to minimize costs and optimize results. Our management controls, coupled with years of experience allow
us to make good decisions with good information.
Snow Event Management
Some of our larger customers require customized reporting, especially after snow or ice events to minimize liability. Because of our investments in technology we are able to provide these reports quickly and accurately, giving our customers the documentation they need.
We are able to provide time-in, time-out reporting, weather documentation, materials quantities, and more.
Snow Response Planning
Before the first snow flake, we prepare detailed snow response plans for each property we maintain. These plans provide the operational strategy for each location, including snow depth triggers, snow pile locations, priority areas, de-icing locations, etc. They also promote clarity regarding the scope of work
and communication with our customers, management, and
With snow response plans in place, we are 100% prepared for
a snow or ice event. While our competitors are routing trucks and trying to explain to their drivers what needs to be done, our trucks and personnel are already working on our customers’ properties.
In order to provide exceptional customer service, air-tight communication systems are essential so that the flow of accurate information makes it to the right people at the right time.
We provide open lines of communication with our customers by staffing our office continuously-before, during, and after the storm. We utilize email communications and are available by smartphone at all times. In addition, we are in constant communication with our suppliers and operations team to consistently deliver high quality services to our customers.
GPS Vehicle Tracking
Our vehicles are equipped with a global positioning system – a satellite-based navigation system – which allows us to validate the location of our vehicles, including the exact time one of our vehicles is on a customer property. This system includes both a
graphical display and reporting options.
Our state-of-the-art GPS system translates into lower costs and the ability to
produce valuable reports for our customers.